Last Updated: July 2026

Welcome to Famcierge. By accessing or using our website, services, or subscription offerings, you agree to the following Terms & Conditions. Please read them carefully.

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1. Overview

Famcierge provides companionship, gentle‑movement support, wellness check‑ins, and non‑medical assistance for older adults. Our services are designed to support activity, connection, and safety, but they do not replace medical care, home health services, or emergency response.

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2. Eligibility

You must be 18 or older to purchase services or create an account. Family members may enroll a loved one with their consent.

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3. Service Scope

Famcierge offers non‑medical support only. We do not diagnose, treat, or manage medical conditions. In emergencies, we will contact 911 and designated family members but cannot guarantee immediate response times.

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4. Scheduling & Cancellations

Sessions may be rescheduled with at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice may be charged in full. Subscription tiers renew automatically unless canceled.

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5. Payments

All payments are processed securely through our online platform. Prices may change with notice. Failure to complete payment may result in paused or canceled services.

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6. Safety & Conduct

Our team members are trained to provide safe, supportive, and respectful care. Clients must maintain a safe environment for visits. Famcierge reserves the right to discontinue services if safety concerns arise.

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7. Privacy

We respect your privacy. Personal information is used only to deliver services, communicate with families, and improve our offerings. We do not sell or share personal data with third parties except as required by law. For full details, please review our Privacy Policy.

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8. Website Use

All content on this website—including text, images, branding, and materials—is owned by Famcierge and may not be copied, distributed, or used without permission. You agree not to misuse the site or attempt to disrupt its functionality.

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9. Limitation of Liability

Famcierge is not liable for medical events, injuries, or emergencies that occur outside the scope of our non‑medical services. By using our services, you acknowledge these limitations and agree to hold Famcierge harmless for issues beyond our control.

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10. Changes to Terms

Famcierge may update these Terms & Conditions at any time. Continued use of the website or services indicates acceptance of the updated terms.

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11. Contact

For questions about these Terms & Conditions, please contact us at: hello@famcierge.com