Privacy Policy

Last Updated: July 2026

Famcierge is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we keep it safe. By using our website or services, you agree to the practices described below.

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1. Information We Collect

We collect personal information that helps us deliver services safely and effectively, including:

• Contact information (name, phone number, email)

• Client details provided by families (age, preferences, mobility needs)

• Scheduling and service history

• Emergency contacts

• Website usage data (cookies, analytics)

We do not collect or store medical records.

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2. How We Use Your Information

We use your information to:

• Provide companionship, movement support, and wellness check‑ins

• Communicate with clients and families

• Schedule visits and manage subscriptions

• Improve our services and website

• Respond to safety concerns or emergencies

We do not sell or share personal information with third parties except as required by law.

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3. How We Protect Your Information

We use secure systems, encrypted communication tools, and limited access protocols to protect personal data. Only authorized team members may access client information, and only for service‑related purposes.

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4. Family Communication

Families may receive updates about visits, wellness check‑ins, or concerns. We share only information relevant to the client’s safety, activity, and engagement.

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5. Cookies & Website Data

Our website uses cookies and analytics tools to improve functionality and understand how visitors use the site. You may disable cookies through your browser settings.

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6. Third‑Party Services

If we use third‑party tools for scheduling, payments, or communication, those providers may collect limited information needed to complete transactions. They are required to protect your data and may not use it for their own marketing.

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7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13.

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8. Your Choices

You may request:

• Access to the information we hold

• Corrections to inaccurate information

• Deletion of certain data, unless required for service delivery or legal compliance

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9. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our website or services means you accept the updated policy.

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10. Contact

For questions about this Privacy Policy, please contact us at: privacy@famcierge.com